I moved to the area a while back... and started having car problems. I'd had a small, family-owned mechanic I'd taken my truck to back in Santa Clara, but the distance made that a no-go. So I checked with AAA and Yelp. 5 Star Auto is AAA approved (a big plus), has good reviews on Yelp, AND is walking-distance from my home. So taking my truck here the first time was a no-brainer. I'm so glad I did. Ned is a great guy to deal with. He's easy to talk to and communicate with, and isn't pushy like some mechanics are. He'll make suggestions and recommendations, but if you say no, that's that. His estimates are usually pretty accurate (I think I've always had my truck come in at or under estimate), and the work gets done in a timely manner. The biggest thing for me is that I feel totally confident that I'm being dealt with honestly and truthfully. Some places give off a total snake-oil salesman vibe where you get the feeling they're just trying to take you for a ride and wring the most money out of you, but 5 Star isn't one of those places. I've now brought my truck in several times and won't hesitate to do so again. Oh, and if (like me) you work crazy hours, you can drop your car off after hours too. I've done it a couple times now, and it really helped schedule-wise. It's just a nice little feature of theirs. Not even my old mechanic in Santa Clara offered after-hours drop-off.