On a rainy morning, driving a car I shouldn't be driving, unable to find the address of the shop I had an appointment with, Ned made room in his schedule to take my car. He was the first out of 5 shops who didn't tell me my car needed a new transmission. He replaced the filter, changed the oil and the jury is still out on whether that will fix the problem. That same day, my son's car wouldn't start. The car was towed to his garage and instead of telling us we needed a new starter (like the tow driver thought), he fixed the issue by replacing a burnt wire. About a $300 price difference. I'm happy I don't have to drive all the way to San Francisco to my former mechanic, we just found our local shop!